If you have questions for our service.
You can read the frequently asked questions first.
welcome you contact us for details
How do you treat quality complaint?
First of all, our QC department will do strict examination of our export products by HPLC, UV, GC , TLC and so on in order to reduce the quality problem to near zero.
If there is a real quality problem ,caused by us.
We will send you free goods for replacement or refund your loss.
Sorry we don't accept VISA credit card directly,but we'd like to accept bank transfer, Western Union or Paypal or Moneygram or Bitcoin. If you can use visa credit card to pay that way, we accept it.
Western Union ，MoneyGram ，Bitcoins ，T/T
Please let me know your choice.
We accept 5 gram , but suggest buy 100g or more , Because Price good and easy to packing and shipping .
Yes ,Some samples is free of charge, you only need pay the postage .
Specific information please contact us.
Please supply the quantity and your address
Such as , 1kg BK ship to USA
Do you have any question
We have good after-sale service and re-shipment policy if the parcel lose.
Our long association with our clients has brought great benefits.
We always take the upmost care in the packaging of our products .
Our clients will confirm this as even they struggle to find them without help at times.
But in spite of our best efforts it is still possible will seize a small number of packages.
In this circumstance we promise reship free to establish long term relationship.
Usally ,we will shipping for you as soon as paid,or 1-2 days after confirm your payment .
After shipping 3-7 days you can get your products.
For mass order, please allow 5-8 days by Air, 20-35 days by Sea.